Shipping Policy. Production happens before transit. The distinction is less exciting than the product, but significantly more useful.
The Chair Problem currently ships only to eligible addresses within the United States. Confirm Alaska, Hawaii, territories, P.O. boxes, APO, and FPO support before final publication.
Many products are made after an order is placed. Product pages and checkout should distinguish estimated production time from estimated carrier transit time.
Available delivery methods and charges are shown during checkout before the order is placed.
Tracking information is provided when available. Items in the same order may be made and shipped by different production facilities, so they may arrive in separate packages and on different days. Separate shipments may have separate tracking information.
Order by [verified date] for the best chance of delivery before December 25. This is an estimate unless a genuine delivery guarantee is expressly provided.
Customers are responsible for entering a complete and accurate delivery address. Contact support@thechairproblem.com immediately if an address error is discovered. For a delay or missing package, include the order number and tracking information. The Chair Problem will coordinate with the production or delivery partner when needed. Changes may not be possible after production or shipment begins.
