Privacy Policy

This Privacy Policy explains how The Chair Problem collects, uses, shares, and protects personal information when you visit TheChairProblem.com, make a purchase, contact us, or subscribe to marketing.

Who we are

The Chair Problem is operated by The Joshua Studio LLC. Before the assumed-name filing becomes effective, do not describe the LLC as doing business as The Chair Problem.

Information collected

Contact and account information

Order, delivery, payment-status, and transaction information

Customer-support communications

Email subscription and preference information

Device, cookie, analytics, and advertising information

How information is used

We use information to operate the website, process and fulfill orders, communicate about transactions, provide support, prevent fraud, maintain security, measure performance, improve the store, comply with law, and send marketing when consent or another lawful basis permits it.

Service providers

Information may be shared with providers that support hosting, WooCommerce, Stripe payments, POD production and shipping, Mailchimp email, analytics, advertising, security, customer service, and professional compliance functions. The live vendor inventory must be completed before publication.

Cookies and choices

The Cookie Notice explains cookie categories and choices. Visitors can review or change nonessential-cookie choices through Cookie Preferences where available.

Marketing

Marketing email is optional. Customers may unsubscribe through the link in each message. Transactional messages about orders, payments, production, shipping, refunds, accounts, and support continue when necessary.

Retention and security

Information is retained only as reasonably necessary for the purposes described, legal obligations, dispute resolution, fraud prevention, and business records. Reasonable safeguards are used, but no online system can promise absolute security.

Rights and requests

Depending on where a visitor lives and applicable law, they may have rights to request access, correction, deletion, or information about certain uses and disclosures. Send requests to support@thechairproblem.com. Identity verification may be required.

Children

The website and store are not directed to children under 13, and we do not knowingly collect their personal information.

Contact

Privacy questions may be sent to support@thechairproblem.com. Mailing correspondence only: The Joshua Studio LLC, 5900 Balcones Drive, Suite 17987, Austin, TX 78731, United States. Do not send merchandise to this address.

This Privacy Policy explains how The Chair Problem collects, uses, shares, and protects personal information when you visit TheChairProblem.com, make a purchase, contact us, or subscribe to marketing.

Who we are

The Chair Problem is operated by The Joshua Studio LLC. Before the assumed-name filing becomes effective, do not describe the LLC as doing business as The Chair Problem.

Information collected

Contact and account information

Order, delivery, payment-status, and transaction information

Customer-support communications

Email subscription and preference information

Device, cookie, analytics, and advertising information

How information is used

We use information to operate the website, process and fulfill orders, communicate about transactions, provide support, prevent fraud, maintain security, measure performance, improve the store, comply with law, and send marketing when consent or another lawful basis permits it.

Service providers

Information may be shared with providers that support hosting, WooCommerce, Stripe payments, POD production and shipping, Mailchimp email, analytics, advertising, security, customer service, and professional compliance functions. The live vendor inventory must be completed before publication.

Cookies and choices

The Cookie Notice explains cookie categories and choices. Visitors can review or change nonessential-cookie choices through Cookie Preferences where available.

Marketing

Marketing email is optional. Customers may unsubscribe through the link in each message. Transactional messages about orders, payments, production, shipping, refunds, accounts, and support continue when necessary.

Retention and security

Information is retained only as reasonably necessary for the purposes described, legal obligations, dispute resolution, fraud prevention, and business records. Reasonable safeguards are used, but no online system can promise absolute security.

Rights and requests

Depending on where a visitor lives and applicable law, they may have rights to request access, correction, deletion, or information about certain uses and disclosures. Send requests to support@thechairproblem.com. Identity verification may be required.

Children

The website and store are not directed to children under 13, and we do not knowingly collect their personal information.

Contact

Privacy questions may be sent to support@thechairproblem.com. Mailing correspondence only: The Joshua Studio LLC, 5900 Balcones Drive, Suite 17987, Austin, TX 78731, United States. Do not send merchandise to this address.

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